Terms for asking Mystic Hearts Healing Collective for a time

Last updated 2026-10-14

These terms cover asking Mystic Hearts Healing Collective for a time through Akosi, a booking service HAND Protocol runs for Mystic Hearts Healing Collective. The service itself (the work, its price, and its rules) is between you and Mystic Hearts Healing Collective.

A request is not a booking

Nothing is booked until Mystic Hearts Healing Collective confirms it. Sending a request does not hold the time, and other people may ask for the same time. You hear back by email, or in the chat you used.

Changes and cancellations

Mystic Hearts Healing Collective sets its own rules for changes, cancellations, lateness, and missed appointments; ask Mystic Hearts Healing Collective what they are. You can cancel a request or a booking, or ask for a change, with the link in your email.

Payment

Akosi takes no payment. Any price, deposit, or payment is between you and Mystic Hearts Healing Collective, through Mystic Hearts Healing Collective's own accounts.

Using Akosi

Give your real name and a way to reach you, ask only for times you mean to keep, and do not use Akosi to send spam or anything unlawful. Do not send health details. Requests that look like abuse may be refused or limited.

The assistant

The assistant is automated and can make mistakes. It never books, changes, or cancels anything by itself; a confirmation from you or Mystic Hearts Healing Collective does. Check the details in the email that confirms your booking.

As is

Akosi is provided as is. HAND Protocol works to keep it running and correct, but does not promise that it will always be available or free of mistakes. As far as the law allows, HAND Protocol is not responsible for losses that come from using Akosi, such as a missed appointment. Mystic Hearts Healing Collective is responsible for its own services.

Your information

How your information is handled is in the privacy notice.

Law

These terms are governed by the laws of the State of Texas, United States.

Contact

• Mystic Hearts Healing Collective: write to mysticheartshealing@gmail.com.
• HAND Protocol, for Akosi: privacy@handprotocol.org.

Changes to these terms

If these terms change, the date at the top changes too.